Tickets + Seating
General Ticket Sales
All general ticket sales for events at Her Majesty’s Theatre go through Ticketek.
For details of all events currently on sale at the theatre, see What’s On.
Phone
For general tickets to MAMMA MIA!, and Mary Poppins, call the Ticketek Theatre and Arts Booking Line on 1300 795 012, Monday – Saturday 9am – 9pm and Sunday 9am – 8pm.
In Person
Visit any Ticketek agency around Melbourne, throughout Victoria or interstate. There is an agency next to Her Majesty’s Theatre, at 225 Exhibition Street, which is open Monday to Friday 9am – 5pm and Saturday 10am – 2pm.
Click here for agency locations in Melbourne and Victoria or elsewhere in Australia.
Internet
Visit Ticketek’s website at www.ticketek.com.au.
Disabled Bookings and Companion Card Holders
All enquiries and bookings for disabled patrons or Companion Card holders must go through the Ticketek agency next to the theatre (225 Exhibition Street). Please call 03 9662 9571, Monday to Friday 9am – 5pm.
Lift: Please note there is no lift at Her Majesty’s Theatre. Patrons who may have difficulty using stairs should book seats in the Stalls.
Wheelchair Positions: There are two separate wheelchair positions located in the centre section of Row Q in the Stalls (A reserve). There are also wheelchair positions at either end of Row Y in the Stalls (usually B or C reserve, depending on the event). There is a disabled accessible toilet off the Stalls Foyer.
For full information about accessibility and other facilities for patrons with special requirements, please go to our Accessibility page.
VIP Tickets and Package Bookings
HMT can enhance your night out with access to the very best seats in the theatre, and special hospitality functions or packages. Read more about HMT’s popular hospitality functions for MAMMA MIA, our special MAMMA MIA! Girls Night Out and Children’s Birthday Parties, or our hospitality functions for Mary Poppins.
Showbiz have an allocation of excellent seats for most events at HMT, and can also arrange package bookings that includes travel, accommodation, restaurant bookings, drinks at the theatre and/or merchandise. Call Showbiz on 1300 474 697 or visit the Showbiz website for more information. NB. Showbiz may charge an additional fee for its services.
Ticketek have a range of different hospitality packages available for events at HMT, which include A-Reserve seats. Visit the Ticketek Hospitality website for more information on packages available for each show. NB. Ticketek may charge an additional fee for its services.
Group Bookings
Most events will offer a discount on the ticket price if you buy for a group. Minimum group numbers usually apply, and will vary from show to show. To reserve seats for a group booking, please call the Ticketek Groups office on 03 9299 9030 Monday to Friday 9am – 5pm, or visit the Ticketek Groups website.
Door Sales
The Box Office at Her Majesty’s Theatre opens two hours prior to all performances. Check with the theatre on the day to see if tickets are still available to purchase at the door as some performances may sell out in advance.
Seating Information
The total seating capacity of Her Majesty’s Theatre is 1,700 spread over three levels. The Stalls section is on the lower level, immediately in front of the Stage. There are no steps in the Stalls. The floor is on a gradual incline so that each row is higher than the row in front. The Dress Circle is the middle level of the auditorium and the Grand Circle is the top level. The seating in both these levels is stepped so that each row is raised one or more steps above the row in front.
To see a seating plan of the theatre, go to HMT Seating Plans, where you can also download and print seating plans as a PDF. You can also see a view of the stage from different positions in the theatre, as well as a 360o Virtual Tour.
Ticketing Code of Practice
Her Majesty’s Theatre, Ticketek and Showbiz are all members of Live Performance Australia, the peak body for Australia’s live entertainment and performing arts industry. As such, HMT, Ticketek and Showbiz agree to abide by the Code of Practice for the Ticketing of Live Entertainment in Australia, as formulated by LPA in April 2005 and updated in August 2008.
Conditions of Sale
Read the Terms and Conditions for the sale of tickets through Ticketek.
Read the Terms and Conditions for the sale of tickets and ticketing packages through Showbiz.
